Using YanBo Practice Portal

1. About YanBo Practice Portal

YanBo Practice Portal is provided by YanBo Learning. The portal provides online 11+ practice materials, including practice tests, explanations, progress tracking, review tools and Build a Test features for eligible members.

2. Who can use the portal

YanBo Practice Portal is intended for pupils preparing for the 11+, with support from parents, guardians, carers or teachers where needed.

Children should use the portal with appropriate adult awareness and support, especially when creating accounts or using paid membership features.

Accounts used by children should be created or supervised by a parent or guardian.

3. Accounts

Some features require an account. Users are responsible for keeping login details secure and for making sure account information is accurate.

If you believe an account has been accessed without permission, please contact us as soon as possible.

4. Membership plans

YanBo Practice Portal offers free, monthly and annual membership options. Access to features depends on the user’s current plan.

• Free users can access selected practice areas.
• Monthly members can access the wider practice features included in the monthly plan.
• Annual members can access the wider practice features included in the annual plan.
• Build a Test features are available to eligible paid members and admin users.

Current prices and included features are shown on the Pricing page before purchase. We may update prices, features or membership options in the future, but important changes will be made clear on the website.

5. Payments, renewals, cancellation and refunds

Monthly and Annual memberships renew automatically until cancelled. You may cancel a membership at any time through Manage Billing on the Membership page. Cancellation stops automatic renewal.

Unless a refund is issued, paid access normally continues until the end of the current paid billing period.

Refund requests should be emailed to:

Refund requests made within 14 days of a payment will be handled in accordance with applicable consumer law. After 14 days, payments are normally non-refundable unless required by law.

Where a refund is issued, the membership may be cancelled immediately and paid access may end at that time. Refunds are returned through Stripe to the original payment method.

Nothing in these Terms affects your statutory rights.

6. Educational content and examination outcomes

YanBo Practice Portal is a supplementary educational practice resource designed to support children preparing for 11+ and related assessments. It is not a school, examination board or substitute for professional teaching or advice.

We take reasonable care when preparing and reviewing our questions, answers and explanations, and we aim to investigate and correct reported issues promptly. However, educational content may occasionally contain errors or omissions, and the wording, syllabus and requirements used by individual schools and examination providers may vary.

Parents and guardians should use their own judgement when deciding whether particular material is suitable for their child and, where appropriate, check important information against guidance provided by the relevant school or examination provider.

Scores, progress information and performance shown within the portal are intended for practice and guidance only. They do not predict or guarantee a particular examination result, school place or academic outcome.

Users can report a suspected question or answer issue through the portal or by contacting us. Nothing in these Terms excludes or limits any liability that cannot legally be excluded or affects a consumer’s statutory rights.

7. Fair use

Users should use YanBo Practice Portal fairly and only for personal, family or educational practice.

• Do not try to damage, overload or interfere with the portal.
• Do not attempt to access another user’s account.
• Do not copy, resell or redistribute large amounts of content from the portal.
• Do not use the portal in a way that prevents others from using it properly.

8. Intellectual property

The content, layout, branding, questions, explanations and design of YanBo Practice Portal belong to YanBo Learning unless otherwise stated.

Users may use the portal for learning and practice, but should not copy, publish, sell or distribute the content without permission.

Downloaded tests and learning materials are for personal, non-commercial educational use only. Redistribution, resale, republication and commercial reuse are prohibited.

9. Availability of the service

We aim to keep the portal available and working well, but we cannot guarantee that it will always be available without interruption.

Maintenance, technical problems, hosting issues or updates may occasionally affect access.

10. Virtual rewards and avatar items

YanBo Coins are virtual learning rewards with no cash value. Avatar items are virtual portal items and do not represent money or property rights.

11. Accounts, reports and misuse

YanBo may suspend or close an account where it reasonably believes there has been account misuse. YanBo may also refuse future registrations or subscriptions associated with account misuse. This does not affect statutory rights relating to payments already made.

Question reports and support submissions must be accurate, relevant and non-abusive.

12. Limitation of responsibility

YanBo Practice Portal is provided as an educational practice tool. It is the responsibility of parents, guardians, carers, teachers and pupils to decide how to use the materials as part of wider 11+ preparation.

We are not responsible for exam decisions, school admissions decisions, or outcomes that depend on external exam providers, schools or local authorities.

13. Privacy

Information about how personal data is used is explained in the Privacy Policy.

14. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the courts of England and Wales.

15. Changes to these terms

These Terms may be updated as YanBo Practice Portal develops. When changes are made, the updated version will be published on this page.

Last updated: July 2026

16. Contact

For questions about these Terms, membership, support or feedback, please contact: