Help & Frequently Asked Questions

YanBo Practice Portal is an online 11+ practice resource covering English, Maths, Verbal Reasoning and Non-Verbal Reasoning.

Yes. You can create a free account and try selected practice areas before deciding whether a paid plan is right for you.

YanBo includes English, Maths, Verbal Reasoning and Non-Verbal Reasoning, with focused topics within each subject.

No. YanBo is a supplementary practice resource designed to support learning alongside school, teaching or tutoring.

Free accounts include selected practice, Progress, Review, YanBo Coins and avatar features. Paid plans add wider practice access and Build a Test. See the public plan summary, or visit Membership after signing in.

Choose a subject and topic, open an available test, answer the questions and submit it to see your score and review the answers. Signed-in results contribute to your progress information.

Build a Test lets eligible paid members create focused tests by subject, topic, difficulty, question count and time limit.

Online tests are completed and marked in the portal. Printable tests are downloaded for working on paper. Printable tests are not available when adaptive difficulty is selected.

Yes. Completed topic tests offer a retry option. Build a Test lets you return to the builder and create another test.

Signed-in eligible members can open Build a Test History from the Build a Test area.

Your score is based on the number of correct answers out of the questions in that test. The percentage shown is the correct-answer proportion rounded to a whole number.

Progress brings together recent results, success rates and topic performance so signed-in members can see strengths and areas that may need more practice.

Review collects questions that need another look, helping you revisit mistakes and practise weaker areas by subject.

When a submitted topic-test or Build a Test question is incorrect or unanswered, it can be added to the relevant subject Review page.

Open the relevant subject Review page, find the item and choose “Remove from Review”.

YanBo Coins are virtual learning rewards used within the portal. They have no cash value.

Eligible normal topic tests and completed Build a Test attempts use the same thresholds: scores below 50% earn 0 coins, 50–74% earns 1 coin, 75–89% earns 2 coins, and 90% or above earns 3 coins. A normal topic-test reward is only awarded once for the same test on the same day; a Build a Test reward is tied to the completed attempt.

While signed in, use the daily coin button on MyYanBo Home. It awards 3 coins once per day.

No. Scores and progress are helpful practice guidance, not a prediction or guarantee of an examination result or school place. Read the Terms and Conditions for the full educational-content wording.

We take great care to review YanBo questions and answers, and we improve the question bank when feedback is received. Examination styles can vary between schools and providers, so portal scores are a guide to progress rather than a guaranteed outcome.

Use the Report Question option shown with questions and answer reviews while signed in. Add a short note explaining what may need checking so the support team can investigate.

Visit Contact or email support@yanbo.co.uk with a short description of what happened.

Include your name, account email, the page or test you were using, what happened, and any useful question ID, test name or screenshot. A parent or guardian should contact us when a child’s personal information is involved.

Free includes selected practice, Progress, Review, YanBo Coins and avatar features. Monthly and Annual add wider subject access and Build a Test, with Annual covering the year. Check the public plan summary or your signed-in Membership page for the current information.

Cancel through Manage Billing on the Membership page. Cancelling turns off automatic renewal, and paid access normally continues until the end of the period already paid for. Refund requests must be emailed to support@yanbo.co.uk. Requests made within 14 days of payment are handled in accordance with applicable consumer law. After 14 days, payments are normally non-refundable unless required by law. Where a refund is issued, paid access may end immediately. Read the Terms and Conditions for full details.

Use Forgot password to request a secure reset email. Signed-in members can also start this from Profile.

Account email changes are handled by support. Please use the details on the Contact page.

Contact support to make a deletion or data-rights request. The Privacy Policy explains the process and information that may be needed.

YanBo works in current versions of Chrome, Edge and Safari on laptops, desktop computers, tablets and mobile phones.

There is no downloadable native app. Open yanbo.co.uk in a supported web browser.

Yes. On iPhone or iPad, open YanBo in Safari, tap Share and choose Add to Home Screen. On Android, open YanBo in Chrome, open the menu and choose Add to Home screen.

A laptop or desktop computer is recommended for downloading and printing Build a Test papers. A larger tablet can also be comfortable for longer online tests.